On value

Your primary job in all your work is to provide value. If you’re ever confused as to why you’re writing something, think about the person on the other end of the screen. If you don’t know why you’re doing a task, understand whom you’re helping on the other end. Even the most ordinary activities have effects on others. Focus on providing value, and you will provide lots of it. Maybe, later on, you’ll get some value out of it, too.